I always receive the best customer service when dealing with the csr's at Clubs Poker. The team is motivated to go above and beyond to sort through any of my concerns each time i make contact. I have only been a member for a short time but already recieve vip service. Its what keeps me coming back.

***dont be me***I used Pitbet casino for 18 months, the only reason I used them this long was they paid a £350 withdrawal in July 2025. So, ah, I thought, finally, a Legit non GameStop casino!NOPE!I knew I’d win big at some point, and I’m not proud to say I’ve paid in £10/15k in that time. Finally, last week I won £10k, that’s it for me, wanted to withdraw and move on if I’m honest. So, requested the max £2k, rejected, tried again, rejected, contacted "support" via email and live chat. Ignored. This went on for 5 days. 7 rejection and not one comment from them.Then "light bulb moment" I had also asked them to ban me on 12 occasions as I openly admit I have a gambling problem, all I wanted was a big win and get some money back :( they ignored every request, but, oddly enough respond to other queries instantly.I never won that money, they have been abusing my addiction for 18 months with no intention of giving me any reward. I’m gutted, but please, don’t be me!NEVER USE THIS CASINO, I just looked and I’ve wagered 80k over 18 moths and therefore I’m a "VIP" lol. You won’t get shit from them, just a token withdraw for a few quid to buy your trust.