I’ve been here for about a year I’ve gotten thousands of dollars in free bonus money. The regular customer service chat on the site isn’t the greatest and usually sent and bonus request which is frustrating . But when I contact my host directly when I first got invited I got a free bonus after every deposit I made that stopped after about 10 months . I have a new host now and I asked that after 200$ in deposits of any kind that I receive 60,000 in reward points and that has rung true since my host and I made the agreement . Only downfall of that is he is the only one that can add it so I have to contact him during his hours instead of at my convenience. Overall good experience. Anyone not getting free bonus’s try what I did set something up with your host especially if you have spent tens of thousands and play regularly they should have no problem keeping you happy but you will need to call the host line NOT the online chat ! Good luck guys!

Every issue ive ever had with this casino has ben met with quality customer service an always resolved swiftly

the custumer service is top knoch,have youre papper ready and youre good to go