I was getting the run around from a casino from which had made a withdrawal request. The request was approved but the payment never came. After months talking with their support I found casinomeister's player arbitration service. I opened a ticket not thinking it would help but it couldn't hurt anything. They replied 2 days later and said they were contact the casino. 3 days after that my bitcoin wallet had received the funds from my withdrawal. I was amazed and happy about the quick and positive resolution. If it wasn't for their intervention I'm sure I would still be looking for the payment. Thank you very much for the help and if anyone else has issues with online casinos open a ticket with this site and let them get what you're owed!

Very fast site I love the games and the customer service is better than the others. Although they never give ndb or incentives I wish they would of play here more

Guys whats right is right. They have a quing system for fica registration it take long. I called them because the agents for live chatting were taking too long. The lady was friendly. She immediately fica'd me and did a withdrawal so i see the money is out of my betting account and i am fica compliant so just waiting for money to reflect in my bank account Just an update. I did recieve my money. I know i need to choose God over gambling maybe he will hav mercy on me and take away this temptation. Lord hear my cry...