We ordered a dash cam that was delivered on time and was exactly what we wanted. However, the packing and distribution company that Redtiger use bizarrely decided to put in an additional package that was absolutely nothing to do with it. It was, without being specific, a revolting item that was as far removed from something we could want as it’s possible to imagine. I emailed Red tiger and received a very prompt sympathetic response and the offer of a percentage cash refund. I have recently had a further email from the customer service manager Sue who said that they had been reviewing their customer service responses and had decided that our experience warranted a further response and they have paid us a 50% refund. This is by far the best customer service I have ever received. The dash cam is installed and working perfectly
