Unlike the majority of the people who have left reviews for Sidepot I had a good experience. Of course had I looked here first I probably would not have ever even played on Sidepot which is unfortunate because of the good experience I did have. I first read another good review about the speed of redemptions on Sidepot which were supposedly less than 24 hours. While I did not receive the less than 24 hour redemption I did receive mine in the normal 3-5 days which is still not bad. The KYC was fast and the customer service was equally as fast, responsive and courteous. I also enjoyed the selection of games from some of my favorite providers. So I guess this is a case of proceed with caution because while I had a good experience most others did not.