Just been on the phone to customer service as my account originally didn’t get verified due to an issue with my bank statements, which was originally not made clear to me when I previously spoke to customer services. But today I spoke to a colleague called Tania and I’m extremely happy with the customer service I’ve received. She was very patient whilst I was having internet issues and very polite throughout! She guided me through the verification process again step by step and explained it well throughout, I’m very grateful for her help. Hopefully my account will get verified soon and If I ever wanted to, I’ll be sure to use this casino again!