I created an account at Betninja exactly 1 week ago, and my experience has been very positive overall. During the KYC verification process, I made a small mistake while uploading my documents. I contacted live support, and (Jess) was incredibly friendly, making sure I was fully verified within just one minute. Last Tuesday, I requested a payout of €1,750. Within 24 hours, I received an email confirming it was successful, and the money was in my bank account just 15 minutes later. Last Thursday, I made two more withdrawals of €2,500 and €1,000. Once again, I neatly received a success email, and the funds arrived within 15 minutes. This is exceptionally fast, especially since I was used to waiting up to 96 hours and sometimes even longer at my previous casino. I did experience an issue three times where my deposits did not immediately show up in my balance. (I think a technical glitch on the side of their payment provider) However, each time I contacted live support (Tim, Mihaela, and Andy) handled it perfectly and ensured the money was credited to my balance very quickly. The live support agents are genuinely friendly and helpful. The only downside for me personally is that, as a Dutch player, I am unable to play Pragmatic Play slots on this platform, even though we are allowed to play them in the Netherlands. So for now, I'm only playing Evolution; hopefully, they'll add Pragmatic Play as well. As a final note regarding bonuses: I cannot comment on them because I deliberately choose NEVER to use any bonuses
